設(shè)想一下,如果你的餐廳服務(wù)人員都會(huì)增銷(xiāo)技巧—你的營(yíng)業(yè)收入真的增加10%!
餐飲業(yè)是“在針尖上削鐵”—掙錢(qián)不易。如何在有限的客源和有限的收入基礎(chǔ)上獲得最大的收益,是每一位餐飲從業(yè)者的最大難題。隨著“三高一低”現(xiàn)象越來(lái)越突出,加之“國(guó)八條”后,餐飲行業(yè)增加收入愈發(fā)困難,有這樣一個(gè)方法,不用投資一分錢(qián),就可以讓你的營(yíng)業(yè)收入增加10%!而且我們還設(shè)計(jì)了一套方案,讓員工樂(lè)于幫助客人增銷(xiāo),在增加賓客滿(mǎn)意度的同時(shí),為酒店增加了營(yíng)業(yè)收入,員工也會(huì)得到相應(yīng)的回報(bào)!
課程大綱:
模塊一 section one
1餐廳增銷(xiāo)的目的The Objective of Restaurant Sales Growth
2 增銷(xiāo)需要了解的步驟和時(shí)機(jī) Procedure and Timing of Sales Growth
3 如何和客人建立良好關(guān)系和氛圍How to Form Positive Relations With Costumers
4語(yǔ)言技巧訓(xùn)練 Languages skills Training
模塊二 section two
1銷(xiāo)售技巧訓(xùn)練Sales skills Training
2創(chuàng)造性銷(xiāo)售—拆分和組合Creative Sales
3增銷(xiāo)容易走入的誤區(qū)Common Misunderstanding of Sales Growth
4提升銷(xiāo)售的N個(gè)機(jī)會(huì) Numerous Opportunities to Improve Sale
模塊三 section three
1從言談中如何辨別銷(xiāo)售機(jī)會(huì)How to Informally Distinguish Sales Opportunities
2 通過(guò)觀察發(fā)現(xiàn)客人需求Observe Customers’ needs
3 婚宴預(yù)訂和洽談如何增銷(xiāo)?—話(huà)術(shù)大全 How to Promote Wedding Banquet Sales
4 電話(huà)訂餐過(guò)程中的增銷(xiāo)話(huà)術(shù) How to Improve sales during Phone Reservation
模塊四 section four
1 增加賓客就餐前的增銷(xiāo)可能性Increase Sale Before Meal
2酒水飲料茶水的增銷(xiāo) Increase the Sale of Beverages and Liquors
3顏色區(qū)分法—讓增銷(xiāo)更容易 Color-Distinction Method
4 如何在用餐后發(fā)現(xiàn)增銷(xiāo)機(jī)會(huì) Increase Sale After Meal
模塊五 section five
1有預(yù)定的增銷(xiāo)方案 Increase Sale with Reservation
2無(wú)預(yù)定的增銷(xiāo)方案Increase Sale without Reservation
3發(fā)現(xiàn)和確認(rèn)增銷(xiāo)機(jī)會(huì) Distinguish and Confirm Sales Opportunities
4達(dá)成共識(shí) Reach an Agreement
模塊六 section six
1確認(rèn)增銷(xiāo)的后續(xù)工作 confirm the work After Sale
2 簽訂增銷(xiāo)的后續(xù)協(xié)議 Sign Contract After Sale
3 確保增銷(xiāo)的準(zhǔn)確性 Ensure the Accuracy of Sale
4設(shè)立獎(jiǎng)勵(lì)機(jī)制獎(jiǎng)勵(lì)增銷(xiāo)行為 Establish Incentive Mechanism to Encourage More Sale